Privacy Policy

1. Introduction

Welcome to V.K.MAALI JEWELLERS ("we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms on our website
• Make inquiries about our products or services
• Subscribe to our newsletters or marketing communications
• Visit our physical store and provide information
• Participate in surveys or promotions

The personal information we collect may include:

• Name and contact information (email address, phone number, mailing address)
• Purchase history and preferences
• Payment information (processed securely through third-party payment processors)
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on pages
• Referring website addresses
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, operate, and maintain our services
• To process your transactions and manage your orders
• To communicate with you about products, services, and promotions
• To respond to your inquiries and provide customer support
• To send you marketing and promotional communications (with your consent)
• To improve our website and services
• To prevent fraudulent transactions and protect against security threats
• To comply with legal obligations

4. WhatsApp Marketing Communications

If you opt-in to receive marketing and promotional messages via WhatsApp, we will use the phone number you provide to send you:

• New product announcements and collections
• Special offers and promotions
• Jewelry care tips and advice
• Event invitations and store updates

You can opt-out at any time by:

• Replying "STOP" to any WhatsApp message from us
• Contacting us directly at v.k.maali@gmail.com or +91 9921230303
• Updating your communication preferences

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website and conducting our business (e.g., payment processors, email service providers)
• Legal Requirements: When required by law or to protect our rights, property, or safety
• Business Transfers: In connection with any merger, sale, or transfer of company assets
• With Your Consent: When you have given us explicit permission to share your information

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure server infrastructure
• Encryption of sensitive data
• Regular security assessments
• Limited access to personal information

However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-Out: Opt-out of marketing communications
• Data Portability: Request transfer of your data to another service provider
• Objection: Object to processing of your personal information

To exercise these rights, please contact us at v.k.maali@gmail.com or +91 9921230303.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. You can control cookie preferences through your browser settings. However, disabling cookies may affect website functionality.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: